Arak Animal Healthcare Opens State-of-the-Art “Arak Animal Hospital” to Provide Exceptional Veterinary Care

Newly Opened Hospital Embraces Revolutionary Pet Care Concept,  'Pet Humanization Through Advanced Medical Care,' to Cater to Booming Pet Care Market

Bangkok, June 22, 2023 – Arak Animal Healthcare Co., Ltd. recently unveiled its latest venture, the Lang Suan branch of Arak Animal Hospital, with an impressive investment exceeding 40 million baht. Riding on the concept of " Pet Humanization Through Advanced Medical Care," this strategic move aims to cater to the flourishing pet industry in Thailand. The newly opened hospital boasts a remarkable advantage in providing services backed by therapeutic technologies that have been extensively researched and developed for human treatments. Notably, the hospital features specialized clinics including the Surgery and Anesthesiology Center, Eye Disease Center, and Cat Disease Center, among others. These clinics are equipped with state-of-the-art facilities and staffed by a team of highly skilled veterinarians. In addition to its specialized clinics, Arak Animal Hospital goes above and beyond by offering comprehensive preventive pet healthcare services. With a strategic focus on capturing the hearts of animal lovers (affectionately known as "pawrents") residing in the bustling heart of the city, the hospital is projected to cater to over 3,500 service users in the year 2023. The company also has an ambitious plan to open an additional branch in the vibrant Thonglor neighborhood with an aim to create a thriving community for animal lovers. With this expansion, it aspires to establish itself as the foremost leader in the integrated pet healthcare business not just in Thailand, but across the entire Southeast Asia region.

According to Tasavarin Kanchanachaya, DVM., DAiCVO., the visionary Chief Executive Officer and Founder of Arak Animal Hospital, the establishment of the hospital stems from the management's unwavering commitment to recognizing the significance of creating a healthcare facility that not only offers animal care but also delivers comprehensive services. 

 

She said, “The hospital leverages its strengths, extending beyond being a center for specialized treatments, to provide services that incorporate modern technologies akin to in-person medical care. Spearheaded by a team of highly experienced veterinarians, each specializing in various fields, the hospital upholds the core concept of ‘Pet Humanization Through Advanced Medical Care.’ With this approach, pets are nurtured and cared for through cutting-edge medical services. Embracing a patient-centric practice, the hospital places utmost importance on ensuring the highest level of safety for pets. This approach aligns perfectly with the needs of its target customers: pet parents who consider their pets as cherished family members. The emerging trend of Pet Humanization, which encompasses various aspects such as nutrition, treats, clothing, toys, and longevity maintenance, resonates strongly with this demographic. Certainly, the veterinary hospital plays a significant role in addressing the behavior of Thai people regarding their pets, as mentioned earlier. Therefore, the pet business market in Thailand has witnessed substantial growth and expansion. Based the pet market in Thailand is estimated to be valued at 63,000 million baht. A significant portion of this market, approximately 32.5%, is attributed to the pet health business, which amounts to more than 20 billion baht. This compelling data serves as the driving force behind the launch of Arak Animal Hospital's Lang Suan branch. The hospital is destined to capitalize on the pet market’s mega-trend and address the comprehensive needs of pet owners (referred to as pawrents) across all dimensions of pet care.

 

As the inaugural branch of Arak Animal Hospital, the Lang Suan location has commenced its services. Boasting an impressive investment budget of over 40 million baht, the hospital spans a spacious area of 700 square meters. Situated strategically on the renowned Lang Suan Road, in proximity to the Chidlom neighborhood, the hospital enjoys a prime location that caters to the needs of pet owners and pawrents. Additionally, its close proximity to residential areas and pet-friendly communities makes it easily accessible to individuals residing in the inner downtown area of Bangkok and nearby neighborhoods. The interior space of the hospital comprises a well-designed, four-story building. Its simplistic decorative design aims to create a comforting ambiance, instilling a sense of confidence in the quality of service provided. The hospital proudly houses a team of expert and highly experienced veterinarians and is equipped with state-of-the-art medical equipment and treatment technologies that have been extensively researched and developed, comparable to those used in human medical practices. 

Arak Animal Hospital is dedicated to providing holistic preventive pet healthcare services, encompassing both health and non-health services, including:

Health Services – Arak Animal Hospital is committed to providing comprehensive holistic preventative health care services for pets. These include general pet treatments, specialized clinic services, and a dedicated surgery center. These services are delivered by a team of experienced veterinarians who adopt an integrated treatment approach, utilizing modern tools and equipment. The hospital also provides in-patient care services (IPD) with separate areas for dogs and cats, as well as a 24-hour emergency service. 

Non-Health services – Arak Animal Hospital provides a comprehensive range of services for pets, extending beyond medical care to focus on enhancing their lifestyle and overall quality of life. These services include a pet shop, pet grooming, pet spa, pet deposit encompassing daycare, and overnight care in a pet hotel, among others. 

Furthermore, Arak Animal Hospital expects to establish itself as the premier eye care center for pets, providing comprehensive services ranging from medication treatments to surgical interventions for both the external and internal structures of the eyeball. The hospital also incorporates advanced laser treatments for various eye diseases in pets, ensuring that they have the best possible quality of life. 

Kriengkrai Chatthakulchai, DVM., the head of the Veterinarian Eye Center at Arak Animal Hospital, emphasized that the hospital's eye disease center stands out due to its state-of-the-art equipment, which adheres to international standards. This advanced equipment enables comprehensive diagnosis, covering the examination of the eye's anterior structures to the innermost parts. The center also conducts assessments of the retina's function and examines the drainage holes in the anterior chamber to evaluate the risk of developing glaucoma.

He continued, “In the realm of treatment, the hospital is equipped to perform cataract surgeries using ultrasound techniques and the implantation of artificial intraocular lenses, a cutting-edge technology commonly employed in human ophthalmology. Additionally, the hospital offers laser treatments for glaucoma, using a high-magnification camera that enables precise microsurgical interventions ranging from the cornea to the retina. Currently, there are several prevalent eye diseases observed in pets globally. These include 1) corneal pigment accumulation and decreased tear quality in short-faced dogs. The breed-related condition is often observed in certain dog breeds with shorter snouts, and 2) systemic diseases affecting the eyes, such as DM cataracts commonly found in dogs with diabetes, among others. 

Arunothai Muangma, DVM., a veterinarian at the Center for Cat Diseases at Arak Animal Hospital, highlighted the growing trend of cats being chosen as companions to combat loneliness in Thailand. This trend is particularly prominent in urban areas where space is often limited. Considering this trend, it is crucial for cat owners to be well-prepared and considerate in caring for their feline companions. This involves several important aspects, including caring for cats, disease protection, and monitoring for signs of illness before seeking proper veterinary check-ups and treatments. 

She advised, “One of the diseases in cats that requires special attention, especially in purebred cats, is genetic-related conditions, particularly heart disease. While some cats may not display obvious signs of illness, regular health check-ups play a vital role in detecting abnormalities and initiating preventive and treatment measures at an early stage. Recognizing the significance of a cat-friendly environment and the importance of understanding both cats and their owners, Arak Animal Hospital has meticulously designed its examination rooms and inpatient rooms (IPD) in accordance with international standards. By providing this standardized care and implementing cat-friendly principles, Arak Animal Hospital aims to deliver the best services that lead to maximum satisfaction for both pets and their owners.”

Akaru Likhitwatanachai, DVM., a veterinarian at the Internal Medicine Center and Surgery Anesthesiology Center of Arak Animal Hospital, emphasizes the hospital's surgery center recognizes the significance of advanced equipment and technology in optimizing the efficiency and safety of anesthesia and surgical procedures. 

He said, “The operation rooms at Arak Animal Hospital are meticulously designed to ensure a sterile environment. A positive pressure control system is implemented, allowing for precise control of sterility during surgeries. To further enhance surgical outcomes, the hospital is equipped with a vessel-sealing device that is capable of quickly and effectively sealing veins up to 7 mm in diameter, significantly reducing blood loss during surgical procedures. Furthermore, Arak Animal Hospital utilizes a ventilator during the anesthesia procedure to effectively regulate the administration of oxygen, anesthesia, and breathing rate. This advanced equipment plays a crucial role in ensuring precise control over the delivery of anesthesia, reducing the risk of administering excessive or inadequate amounts. optimizing the anesthesia process for dogs and cats undergoing surgical procedures. The ventilator enhances the smoothness of both the anesthesia and surgical experience.

Arak Animal Hospital is planning to open a second branch in the Thonglor area. This decision is driven by the recognition that Thonglor is a vibrant business and residential hub in the heart of the city, characterized by continuous growth and development. The upcoming Thonglor branch will encompass a spacious area of over 3,500 square meters, offering a diverse range of services like the Langsuan branch. In addition to the existing services, the Thonglor branch will introduce the innovative Arak Space zone, providing an expanded array of offerings such as an international pet delivery service, a pet-friendly café zone, and the Arak Park & Swimming Pool zone, offering a recreational area for pets.The expansion plan and additional services are all part of the hospital's vision to become a comprehensive center for pet healthcare. By recognizing and responding to the pet humanization trend, Arak Animal Hospital focuses on meeting the lifestyle needs of the community of animal lovers.The construction of the new Arak Animal Hospital branch in Thonglor is currently underway, and it is expected to be fully operational by the year 2024.

“Arak Animal Hospital remains committed to its unwavering vision of becoming a leading pet healthcare business group in Southeast Asia offering fully integrated pet care services that encompass a wide range of innovative treatments and solutions, all conveniently available under one roof. It also concentrates on space design truly relevant to diverse pet-raising lifestyles. Arak Animal Hospital strives to be more than just a hospital; it aims to be a thriving community for pet lovers, creating an environment that fosters happiness and well-being for both pets and their owners.Arak Animal Hospital, Lang Suan Branch, has set an ambitious goal of serving at least 3,500 customers in the year 2023,” said Tasavarin. 

Arak Animal Hospital's Lang Suan branch is fully operational and ready to serve pets and their owners starting today. The branch is open 24 hours a day, seven days a week. 

For those interested in staying updated with the latest news and information from Arak Animal Hospital, visit the official website at www.arakanimal.com, follow the hospital on Facebook by searching for Arak Animal Hospital, follow it on Instagram at arak.animal, or connect on Line Official by searching for @arakanimal. For inquiries or to schedule service appointments, please contact the hospital directly at 02-180-6477.